I’m being asked to enter a One Time Passcode, what does this mean?


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FAQ

Question:

I’m being asked to enter a One Time Passcode, what does this mean?

Answer:

If you are a Singapore user you are required to use a passcode to sign into our web pages. Upon entering your username and password, you will be sent a passcode directly to your registered mobile phone number. Simply enter this passcode and you will be signed into your account. This passcode is for one time use only and will expire after 100 seconds. 

If the passcode code has expired or you have not received one, please request another passcode by clicking on the ’generate new passcode‘ link on the web page. This will then trigger a new passcode to be sent to you.