Giving good service to financial advisers and their clients is at the heart of our business. We work hard to constantly improve our standards in this area.
Our track record speaks for itself. One of the most prestigious awards in the UK is the Financial Adviser/AIFA (Association of Independent Financial Advisers) Five Star Service Awards. This is a professional assessment where financial advisers vote for the life, pension and investment companies that provide the best service.
Since their inception we have won more awards than any other provider. But this doesn’t mean that we are complacent. We promote a passion for customer service across the organisation and we strive to offer good value, to get our work right first time, and always to seek improvement.
Our customer focused approach has also been recognised internationally by experts in the investment industry.