Privacy and Cookie Policy

Last updated August 2013

This Privacy Policy explains what we do with data relating to you and applies to the use of websites which are under the control of Old Mutual International.

We take your privacy seriously and we will only use your personal data in line with the provisions of data protection legislation.

By submitting any personal details to our websites or by email, you consent to our processing of data in accordance with this Privacy Policy. If you do not accept this Privacy Policy you should not submit any personal data. By not submitting data you may not be able to enter or use all of the features on our websites.

Use of personal information

Contact and other details you supply as part of a registration process will be used by us to authenticate your identity, deal with your inquiries and requests and to provide you with our services. Sometimes we may provide your data, by electronic or other means, to:

  • Other companies within the Old Mutual groups of companies, if we regard this as necessary to service your account or plans.
  • A third party to verify your identity, in line with anti-money laundering or other requirements. This may involve carrying out checks with credit reference databases.
  • Third parties who perform tasks for us to help us service your client plans. These third parties may be based in countries outside the European Economic Area. Whilst these countries may not have data protection laws equivalent to the UK’s we will ensure that third parties agree to treat your data with the same level of protection as if we were dealing with it.

To prevent and detect fraud we may share your data with other organisations, including the police, and check and/or file your data with fraud prevention agencies and databases. If we are given false or inaccurate information and we suspect fraud, we will record this.

Your data may be made available to third parties where required by law, court order or regulation.

Old Mutual groups of companies may use your data for assessment and statistical analysis purposes.

Use of Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

Our websites may automatically collect information from your computer using Cookies which provide us with limited personal information. We will use this data primarily for the following purposes:

  • security
  • enhance and personalise aspects of our service
  • show that you have read any relevant legal information
  • analyse how our site is used

The table below explains all the cookies we use and why:

Name Purpose
Session ASPSESSIONIDSSCBTRQB This cookie enables us to run your session based on the user settings you select.
Web analytics isanfa This cookie is used to maintain a count of single users visiting the site. We use the information to compile reports and to help us improve the site. The cookies collect this information in an anonymous form.
Persistent investac
These cookies are used to confirm that you have read important information before displaying additional content.

Most web browsers allow control of most cookies through the browser settings. If at anytime you wish to withdraw your consent for cookie usage then please delete the cookies generated by our websites from your browser. Please note that deleting any of these cookies may result in you not being able to enter or use all of the features of our websites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode where applicable. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Search engine

The search engines on our websites are designed to be as powerful and easy to use as the popular search engine Google where applicable. The search is made possible on some of our websites by a piece of hardware (a search ‘appliance’) supplied by Google that is plugged into our server and continuously indexes the content on our site. All search requests are handled by the appliance and the information is not passed on to any third party, including Google.

Content posted by you

If you post any personal information to any of our public forums/blogs, where applicable, this information may be made immediately available to other users throughout the world who may use it to send you unsolicited communications. If you post any content in breach of our site’s terms of use we may inform any Internet provider and law enforcement agencies about the content and your behavior.

Changes to the Privacy Policy

From time to time we may be required or, need to, update this Privacy Policy. Where necessary and appropriate we may contact you through the email address if provided, to advise of a change. All changes will be accessible from all Old Mutual sites through the 'Privacy Policy' and notification of the last date of change will be placed at the top.

Legal and Contact Information
The registered office of Old Mutual International UK is at:
King Edward Bay House,
King Edward Road,
Isle of Man, IM99 1NU,
British Isles.

You have a right to access the personal data held about you. To obtain a copy of the personal information we hold about you, please write to us at the above address.

We will use all reasonable efforts to answer any questions or resolve any concerns regarding your privacy promptly.

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